Finding reliable drug information just got easier

17 March 2017
This article was published before the transition to the new Plan Administrator, Canada Life. If you have any questions, contact the PSHCP Member Contact Centre at 1-855-415-4414 (toll-free anywhere in North America) or 1-431-489-4064 (call collect if you are outside North America).

Sun Life will soon be introducing its latest website enhancement, Drug Look-Up. Starting April 1, 2017, PSHCP members will be able to use the Drug Look-Up tool to confirm whether they are covered for a specific drug. The new feature will provide members with to up-to-date, doctor-approved information on that drug, the condition it treats, and alternative medications. Drug Look-Up also will allow members to:

  • Search a specific drug by name or by drug identification number (DIN);
  • Obtain detailed information about a drug, its indications and clinical use;
  • Find information about potential generic and/or therapeutic alternatives and cost-saving solutions;
  • Confirm whether or not a drug is covered by the PSHCP, its average cost per prescription and the cost of any alternatives suggested; and
  • Have the opportunity to review claims summaries for recent prescriptions.

The information provided by Drug Look-Up reflects the basic coverage under the PSHCP and should not be considered as a recommendation or treatment plan. However, by using the tool, PSHCP members will be better prepared for informed discussions with their health care professional about prescription medications. Sign in at to explore all of the benefits Drug Look-Up has to offer.