Coordination of Benefits

Coordination of Benefits is a provision that determines the sequencing of coverage when Plan members and their dependents are eligible for benefits under more than one private health care plan. The PSHCP uses the benefit coordination guidelines established by the Canadian Life and Health Insurance Association (CLHIA). The specific sequencing for coordination of benefits under the PSHCP is outlined in the Member Booklet (coming soon) and the Plan Document.

Coordination of Benefits allows two people with PSHCP coverage who are married or in a common-law relationship to be covered as dependants by each other’s plans. Eligible expenses can be submitted under both members’ certificate numbers, providing greater reimbursement (up to 100%) to the family.

PSHCP members can also coordinate their benefits with other private plans.

To inform Canada Life that you would like to coordinate your benefits, you must complete Positive Enrolment. During this process, you will be asked to provide your spouse’s PSHCP certificate number and plan number, or information about other private group health care plans under which you or your dependants are covered. Such information includes the type of coverage offered (e.g. drugs, health care, other), whether it is for single or family coverage, and by what relationship you or your dependant is eligible for such coverage (e.g. your child is covered through your spouse’s plan). You can review and update your coordination of benefits information in your account through the PSHCP Member Services website at canadalife.com/pshcp.

Postal Disruption Notice: While the postal service disruption does not impact the processing of appeals submitted to the Administration Authority, there may be delays in receiving correspondence from our office.Learn more about the impact to your claims with Canada Life.