Deployment

What You Need to Know Before and After Your Deployment Outside Canada

To ensure smooth and uninterrupted access to your PSHCP benefits, please review the following information:

Before Deployment

Before leaving Canada, it’s important to take the necessary steps to maintain your PSHCP benefits. While you are deployed outside Canada, your benefits will be administered by MSH International (MSH)—a subcontractor of Canada Life. MSH is responsible for managing the PSHCP’s Emergency Travel Assistance Benefit and Comprehensive Coverage for members outside of Canada.

Please take the time to review the document provided by Canada Life and MSH to help you better understand your coverage and any necessary steps:

Leaving Canada – what you need to know about the PSHCP

Before Returning to Canada

Prior to your return from your deployment, ensure you are prepared for the transition of your health benefits. Once you are back in Canada, administration of your PSHCP coverage will return to Canada Life.

Please take the time to review the document provided by Canada Life and MSH to help you better understand your coverage and any necessary steps:

What to do before you return to Canada to ensure your PSHCP coverage

To avoid delays in claims processing and reimbursement, it is important to review the Leaving Canada and Returning to Canada information packages before your departure and again before your return. These resources outline the steps required to maintain uninterrupted coverage and help ensure your plan meets your needs while abroad and upon your return to Canada.

Note: These packages are not intended for pensioners with Comprehensive coverage residing abroad.