PSHCP Bulletin 22

1 April 2009
This Bulletin was published before the transition to the new Plan Administrator, Canada Life. If you have any questions, contact the PSHCP Member Contact Centre at 1-855-415-4414 (toll-free anywhere in North America) or 1-431-489-4064 (call collect if you are outside North America).

In this issue:

Preparing for the pay-direct drug card;

  • A new contract for enhanced service;
  • Government of Canada systems changes;
  • Positive enrolment update;
  • Protecting your privacy;

Assignment of prescription drug claims;

  • What you need to know;
  • What Sun Life needs to assign your drug claims;
  • Types of assignment authorizations;
  • What your pharmacist may need;
  • What if you need help?

The PSHCP appeals process – frequently asked questions.

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