This Bulletin was published before the transition to the new Plan Administrator, Canada Life. If you have any questions, contact the PSHCP Member Contact Centre at 1-855-415-4414 (toll-free anywhere in North America) or 1-431-489-4064 (call collect if you are outside North America).
In this issue:
Preparing for the pay-direct drug card;
- A new contract for enhanced service;
- Government of Canada systems changes;
- Positive enrolment update;
- Protecting your privacy;
Assignment of prescription drug claims;
- What you need to know;
- What Sun Life needs to assign your drug claims;
- Types of assignment authorizations;
- What your pharmacist may need;
- What if you need help?
The PSHCP appeals process – frequently asked questions.
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